Purchase Information

TerraTrellis accepts the following major credit cards.

All transactions are secured and encrypted and we never store credit card information or share your information with anyone.

Shipping

Trellises are created to order in our studio.  Products are typically shipped via Federal Express Ground Service within 15 business days of order. Shipping cost is calculated by location and will be added to your total upon checkout.

Returns

We know you will love your TerraTrellis. But if you are not completely satisfied with your purchase you may return the item within 7 days of receiving it. Item must be in its original packaging and in perfect, unused condition. Return shipping costs will not be refunded, nor will original shipping charges. Please send any returns to: TerraTrellis, c/o Salesbaron, 4587 Brazil St, Los Angeles CA 90039,
ph 818.346.2808. 

Info/Assembly/Care

All trellises are crafted and painted by hand (not machines).  As with any work of art, small imperfections may be evident which makes each piece unique.

We recommend wiping off environmental deposits on powdercoated trellises. Use fresh soapy water and a soft cloth.  Mild surface cleaners or stainless steel cleaner like Zep (found at home improvement centers) are also effective. Do not use abrasive cleaning products.  We do not recommend placing trellises with oxide finish on porous or light colored surfaces. Trellises exposed to sea/salt air may experience oxidation over time.


Trellises requiring assembly come with simple instructions.